Your computer deserves a clear answer.
Start with the symptom, identify the device, and let Capital Tech review the best diagnostic, repair or upgrade path.
Standard scheduling is included. Priority service may be available for an additional fee, depending on technician capacity.
Start Repair RequestTell us what the computer is doing.
This is a request—not a confirmed appointment. A representative will review it and follow up.
Repairs and upgrades we regularly review.
Final support depends on the device, condition, parts and approved scope.
Battery & Power
Battery replacement, charging concerns, shutdowns and power-related diagnosis.
SSD & Memory
Storage upgrades, memory improvements, data transfer and performance review.
Operating System
Startup problems, slow performance, software repair and security concerns.
Cooling & Cleanup
Fan cleaning, thermal-service review, overheating diagnosis and internal cleanup.
Before you submit.
How long will diagnosis and repair take?
Timing depends on the device, issue, parts availability and approved work. A representative will provide the next-step estimate after reviewing the request.
Do you offer pickup, drop-off or on-site service?
Drop-off service is available. Select local pickup, return and on-site options may be available depending on location, device, service type and technician capacity.
Will my files and data be protected?
Capital Tech takes reasonable care with customer devices, but no repair can guarantee data preservation. Request Data Backup Before Repair when the device condition allows it.
Will you contact me before performing additional work?
Yes. Recommended work, parts and pricing are reviewed with the customer before additional approved service proceeds.
What happens if the computer is not worth repairing?
Capital Tech will explain the findings and available options so you can compare repair cost against replacement value before deciding.
Are parts and labor included in the estimate?
The confirmed estimate will identify the approved service scope and applicable parts and labor. No initial website request is a final quote.
Are same-day repairs guaranteed?
No. Priority Same-Day and EmergenCare depend on technician availability, travel, parts and the condition of the computer.
Not sure which option to choose?
Select “Not sure” in the form or call Capital Tech for help starting the request.